Returns & Exchanges

We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day money-back guarantee for all products purchased through our official website. If your audio experience isn't hitting the right notes, we make the return process seamless and straightforward.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process and confirm your eligibility.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label, which will be sent directly to your inbox.

• 3.
  Pack and Ship

  Securely pack your items in the original packaging if possible, attach the shipping label, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.